Privacy Policy

Last updated: May 3, 2026

1. Introduction

UgandaTravelHub ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using UgandaTravelHub, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing details when you register, book, or contact us.
  • Booking Information: Travel dates, preferences, number of travelers, and special requests.
  • Technical Data: IP address, browser type, device information, and cookies (see our Cookie Policy).
  • Usage Data: Pages visited, searches performed, and interactions with listings.
3. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate with you about your reservations
  • Connect you with tour operators, hotels, and car hire providers
  • Improve our website and services
  • Send promotional emails (you can opt out anytime)
  • Comply with legal obligations
4. Data Sharing

We share your information only with:

  • Service Providers: Tour operators, hotels, and car rental companies to fulfill your bookings.
  • Payment Processors: Secure third-party payment gateways for transaction processing.
  • Legal Authorities: When required by law or to protect our rights.

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and regular security audits.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@ugandatravelhub.com.

7. Cookies

We use cookies to enhance your browsing experience. For detailed information, please read our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: